The goal of a Credit Control Process is to minimise the risk of bad debt – would a Credit Control Process Review help you to deliver what you need?

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Your Credit Control Process is in the frontline of cashflow management; Morley & File can help you make it as efficient and effective as possible.

Even the most successful businesses may find that they have cash flow issues and credit control struggles – we all know how frustrating it is to keep chasing the same clients when they are late paying their invoices, but is your process letting you down too?

Morley & File can undertake a full review of your current Credit Control processes, and will provide clear guidance on how you can improve them. In an ideal world you would benefit from having no outstanding debt – let us help get you there!

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The Approach

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A Credit Control Process review from Morley & File evaluates the effectiveness of a business’s credit management systems. The audit assesses how well the systems capture and analyse financial indicators, customer payment histories, and credit scores, whilst understanding that the accuracy of the data, system integration, and the criteria used to evaluate credit applications.

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The Morley & File audit can identify gaps or inefficiencies in the credit management processes and provide recommendations on how to improve your credit management practices.

The Credit Control process review would look at elements such as:

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• Assessing risk and controlling who you give credit to

• Reviewing your credit policy and seeing if you stick to it

• Understanding how you build rapport with your customers

• Seeing if you have a query management system

• Understanding if you communicate issues quickly

• Assessing if you report and review performance regularly